This article describes how to troubleshoot issues regarding the synchronization of the mobile queue.

 

Symptom:

 

 

 

 

 

Action:

 

1. Make sure the Ripple Maker is connected to the internet.

 

2. On the side menu, tap "Advanced":

 

 

Tap "Sync Content":

 

 

3. On the side menu, tap "Advanced":

 

*See the number of "Failed Images", then,  tap "Try again":

 

 

 

 

 

* On the side menu, tap "Advanced":

Tap"DELETE CONTENT" - it will delete all content and will start to re-download it:

 

 

 

 4. Tap the Overview() and close all open applications:

 

 

5. Restart the Ripple Maker.

 

If the problem persists please contact Ripples' support- Support@Drinkripples.com or call your local support number.