This article describes how to troubleshoot content issues related to the main content channels.

Symptom:

4 Ripples channel won't sync

Action:

1. Make sure the Ripple Maker is connected to the internet.

2. On the side menu, tap "Advanced":

Tap "Sync Content":

3. Go to Ripples website (https://my.drinkripples.com/ripples):

 *Under Devices tap "Ripple Maker":

*Make sure you choose the required location:

*Make sure you're following Ripples Creative Content:

If not, please re-approve it.

3. On the side menu, tap "Advanced":

*See the number of "Failed Images", then,  tap "Try again":

* On the side menu, tap "Advanced":

Tap"DELETE CONTENT" - it will delete all content and will start to re-download it:

 4. Tap the Overview() and close all open applications.

5. Restart the Ripple Maker.

If the problem persists please contact Ripples' support- Support@Drinkripples.com or call your local support number.