This article describes how to troubleshoot Errors 7,8 & 18.
Unknown internal printer error 7:
Unknown internal printer error 8:
Unknown internal printer error 18:
1. Open the Ripple Maker as shown below:
Make sure nothing is interfering the printing process.
- Dried coffee/milk/beer (manually move the pod all the way to the front and all the way to the back to make sure it can move smoothly).
- Any other foreign object.
2. Turn off and back on:
Press the power button until the white light turns off.
3. Make sure your Ripple Maker isn't moving in a robotic way / stop in the middle of the printing process:
If you are a Zendesk agent, please click here.
If the problem persists please contact Ripples' support- Support@Drinkripples.com or call your local support number.