This article describes how to troubleshoot light printing. 

Symptom:

 

 

  *Before you start, please make sure:

- The pod is not expired

- The pod is not damaged

 

- The pod is not dirty or clogged

- The black plastic part + metal part are in place

Action:

 

1. Fill the cup all the way to the top:

 

2. Make sure you have a good printing surface:

3. Perform the pod-set up procedure.

 

4. Perform the advanced pod set up procedure.

 

 

5. Tap "Replace pod" and take the pod out.

 

• Move your finger on the golden pins- Make sure they're all pops out and clean: 

 

6. Insert the pod into hot water as shown at the photo below:

 

*Please pay attention:

• Do not touch the small golden plates with the water, in addition, make sure they're clean.
• Hold the pod in the hot water for 25 seconds.
• Before you insert the pod back into the Ripple Maker make sure it's dried (it is better to use a fibreless towel/napkin).
• Perform the pod-set up procedure again.

 

 

 

 

7. Replace the pod:

Tap "Replace Pod" and follow the steps:

 

 

If the problem persists please contact Ripples' support- support@steamcc.com or call your local support number.