This article will discuss how to troubleshoot when your Ripple Maker AM/PM is missing part of the print. 

Symptom:

Action:

1. Check if the encoder strip is clean and unbent.

Clean and straight:

Dirty and bent:

If dirty, gently clean off any stains with a damp cloth. 

2. Go to the "start" screen:

Tap the settings button() at the bottom of the screen, then tap "Update".

Tap "CHECK AGAIN" 3-4 times until you see the "DONE" button:

3. Turn off and back on:

Press the power button until the white light turns off.

If the problem persists please contact Ripples' support- Support@Drinkripples.com or call your local support number.

Ripples Care Center Agent - Tap here.