My Ripples Maker's pod is not moving

The pod is not moving (Pod Housing - Print Head) and is static in its position and will not move along the X-axis (left/right) or Y-axis (forward/backward).

Does your belt look like this?

DIAGNOSIS: ROOT CAUSE

The primary cause for a complete lack of movement is a torn or broken X-axis or Y-axis timing belt. This belt is essential for translating the stepper motor's rotation into linear movement.

Please, talk to one of our live agents.