Roitman
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Activity overview
Latest activity by Roitman-
Roitman created an article,
Software Version 1.21.35
Dear Customer, Please find below the latest changes of our latest software version (1.21.35) Main changes: Desktop portal Update security packages Create frame in desktop portal Publish new Cha...
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Roitman created an article,
End-of-Sale Announcement for Ripple Maker AM and Ripple Maker PM
End-of-Sale Announcement for Ripple Maker AM and Ripple Maker PMEffective Date: February 1, 2025 Ripples Ltd. announces the End-of-Sale (EOS) for Ripple Maker AM and Ripple Maker PM, effective Febr...
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Roitman created an article,
Basic Troubleshooting Index
Internet issues - Hotspot, Ports, Captive Portal Tray issues- Doesn't go up (Sensors), Doesn't go down Print quality issues - wizard, lines, damaged Pod nozzles Pod not moving - X cable, be...
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Roitman created an article,
Print Quality Improvement
Have poor printing results? Go to the menu. Click on "Maintenance" Do a test print by clicking on "Start Test Print" on a piece of printer paper. Compare your print test to the results ons...
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Roitman created an article,
Misalignment between passes
Are you facing Misalignment between passes during printing? Does the print look weird like that? Follow the next steps to fix it! Conduct Daily maintenance and try printing again, it might ...
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Roitman created an article,
Ripple Maker II/Pro - Tray stuck on top
Is your Ripple Maker tray stuck on top and doesn't go down? Simply conduct daily maintenance to solve it. Just hit the "hamburger" menu (3 lines) and go to maintenance Click on Daily Mainten...
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Roitman created an article,
How to fix the pod latch - Same for all Ripple Maker models
Wondering how to fix the pod latch? You can see in the video attached how to do it. Happy printing, The Ripples Support Team
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Roitman created an article,
Ripples Pods Brochure
Hi, if you are looking for the Ripples Pods Brochure, Please download the PDF attached
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Roitman created an article,
How to setup an online meeting with our support team?
Dear Customer: We use the online calendar (Calendly) platform to help customers self-serve their sessions with the support team. At the moment we have 2 different calendars in the platform, the...
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Roitman created an article,
Tray goes up a bit and stops - How to clean Ripple Maker II/Pro sensors
Hi dear customer, If you are having issues with the tray going up a few centimeters and stopping please follow this troubleshooting video below: