This article explains how to activate a trial of the Advanced Design plan on a customer's Ripple Maker from the Ripples cloud admin.
Important:
- The maximum trial duration is 30 days.
- The trial can be activated only one time per device.
Steps
Step 1 – Open Devices and find the machine
- In the cloud admin left menu, under ASSETS, click Devices.
- Type the machine's serial number in the Search Ripple Makers box and press Enter.
- Click the machine to open its page.
Step 2 – Open the Trial Service Plan window
- On the machine page, scroll to the SERVICE PLANS section.
- In the Advanced Support row, click the Trial Service Plan link.
Step 3 – Set up the trial
- Open the Service plan dropdown and select Advanced Design.
- In Duration, type 30 (days).
- Tick Apply immediately.
- Click Save.
Step 4 – Verify
Back on the machine page, check the SERVICE PLANS section and confirm the plan is shown as Active with the correct end date.
Note: if the trial was already used on this device, it cannot be activated again.
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