How to Manage or Pause Your Pod Subscription

Step-by-step instructions and video walkthrough on updating frequency, changing pod quantities, or temporarily pausing your deliveries.

Log in to Your Account: Visit the Ripples Online Store and log in using your account credentials.
Access Subscriptions: Navigate to My Account > Subscriptions.
Select Your Active Subscription: Locate your active pod subscription plan and click Manage / View.
Choose Your Action:
- To Pause: Click Pause Subscription. You can resume at any time with a single click.
- To Change Frequency or Quantity: Select your desired delivery interval (e.g., monthly, bi-monthly) or update your pod quantity, then click Save Changes.
- To Skip Next Shipment: Choose Skip Delivery if you have surplus pods and only want to skip the upcoming renewal cycle.

Important Billing Cutoff: Changes or pauses must be submitted at least 48 hours before your next scheduled billing date to avoid processing of that cycle.

Need help with your subscription? Contact our Care Team at support@drinkripples.com.