Roitman
- Total activity 66
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 49
Articles
Recent activity by Roitman Sort by recent activity-
How to setup a meeting with our support team?
Dear Customer: We use the online calendar platform to help customers self-serve their sessions with the support team. At the moment we have 2 different calendars in the platform, the 1st is for...
-
Print Quality Improvement
Have poor printing results? Go to the menu. Click on "Maintenance" Do a test print by clicking on "Start Test Print" on a piece of printer paper. Compare your print test to the results ons...
-
Ripple Maker II/Pro - Can't connect to the internet
Have issues connecting your Ripple Maker to Wi-Fi or other Internet networks? First thing first, check your internet connection in the Ripple Maker User Interface. 1. Just click on the hamburger me...
-
Tray goes up a bit and stops - How to clean Ripple Maker II/Pro sensors
Hi dear customer, If you are having issues with the tray going up a few centimeters and stopping please follow this troubleshooting video below:
-
How to add a user within the Ripples Cloud
Symptom: How to create a new user in the cloud? Action: 1. Log in to your cloud account. 2. Click on "Users" on the left menu 3. Click on "+ADD USER" 4. Fill in the First+Last name...
-
How to delete a user within the Ripples Cloud
Symptom: How to delete a new user in the cloud? Action: 1. Log in to your cloud account. 2. Click on "Users" on the left menu 3. Hover with your mouse over the line of the user you woul...
-
Sign up / First registration to Ripples Cloud
Symptom: How to first register to Ripples Cloud. Action: 1. Go to https://my.drinkripples.com 2. Click on the "I have a Ripple Maker, but no account" on the bottom part of the screen. 3. Fill ...
-
Misalignment between passes
Are you facing Misalignment between passes during printing? Does the print look weird like that? Follow the next steps to fix it! Conduct Daily maintenance and try printing again, it might ...
-
Basic Troubleshooting Index
Internet issues - Hotspot, Ports, Captive Portal Tray issues- Doesn't go up (Sensors), Doesn't go down Print quality issues - wizard, lines, damaged Pod nozzles Pod not moving - X cable, be...
-
How to fix the pod latch - Same for all Ripple Maker models
Wondering how to fix the pod latch? You can see in the video attached how to do it. Happy printing, The Ripples Support Team