Tray - Index Niv Mizrahi March 19, 2020 10:15 Updated Follow 1. The tray goes up + not printing: 2. The Pod hits the cup: 3. The tray goes few cms up and stops: 4. The tray doesn't go down: 5. The tray doesn't go up: 6. The tray is shaking 7. The tray is making a loud noise while going up/down Related articles Tray doesn't go down Tray goes few cm up and stop Error - Index Contact Ripples The tray goes up + not printing Comments 1 comment Sort by Date Votes Niv Mizrahi December 15, 2019 07:58 Hi Leo! Thank you for your comment. Please contact support at: Support@drinkripples.com or call your local care center. They would love to answer all of your questions. Thanks again. 0 Comment actions Permalink Please sign in to leave a comment.