This article describes how to troubleshoot all registration issues.

Symptom:

 

"Call Customer Support" screen:

  

 

 

User Agreement doesn't download to Ripple Maker \  Can't confirm User Agreement:           

 

 

 

Can't confirm your location / Wrong location:

 

 

Finalizing your on boarding flow screen:

 

 

 

Action:

 1. Make sure the Ripple Maker is connected to the internet.

 

2. Tap the overview button () and close all open applications:

 

If this step did not solve the problem please continue to the next step.

 

3. Turn off and back on:

Press the power button until the white light turns off.

 

 

 

If the problem persists please contact Ripples' support- Support@Drinkripples.com or call your local support number.