This article describes how to troubleshoot software update issues.

Symptom:

Action:

1. Make sure the Ripple Maker is connected to the internet.

2. Go to the "start" screen:

Tap the settings button() at the bottom of the screen, then tap "Update".

Tap "CHECK AGAIN" 3-4 times until you see the "DONE" button:

3. Tap the Overview() and close all open applications:

4. Turn off and back on:

Press the power button until the white light turns off.

In order to continue - please call your local Care Center or Send an email to Support@Drinkripples.com.

Ripples Zendesk Agent - tap here.