This article describes how to troubleshoot slow UI or crash of the application.

Symptom:

Action:

1. Make sure the mobile queue is not overfilled(60 + ripples):

If it is - Tap settings and choose "Clear mobile queue":

2. Turn off and back on:

Press the power button until the white light turns off.

3. Go to the "start" screen:

Tap the settings button() at the bottom of the screen, then tap "Update".

Tap "CHECK AGAIN" 3-4 times until you see the "DONE" button:

If the problem persists please contact Ripples' support- Support@Drinkripples.com or call your local support number.