This article will discuss how to troubleshoot when your Ripple is missing part of the print.
1. Check if the encoder strip is clean and unbent.
Clean and straight:
Dirty and bent:
If dirty, gently clean off any stains with a damp cloth.
2. Go to the "start" screen:
Tap the settings button() at the bottom of the screen, then tap "Update".
Tap "CHECK AGAIN" 3-4 times until you see the "DONE" button:
3. Turn off and back on:
Press the power button until the white light turns off.
If the problem persists please contact Ripples' support- Support@Drinkripples.com or call your local support number.
Ripples Care Center Agent - Tap here.